Privacy Policy

Nissan Motor Co ., Ltd. is a company registered in Japan (“Nissan”, “us”, “we” or “our”), with its registered office at 2, Takara-cho, Kanagawa-ku, Yokohama-shi, Kanagawa 220-8623, Japan, is committed to protecting the privacy of its users.
This privacy policy explains our policy regarding any personal data that you might supply to us (or that might be collected from you) when you visit our site (“Information”). We will use information in accordance with the permissions granted by you and in accordance with the Data Protection Act 1998 (the “Act”).
Please note that this policy only applies to the use of Information collected via our site or during your communications with us; it does not apply to the privacy practices of any third party websites linked from our site, or to your communications with any other third party (including our authorised dealers).
By using our site, you consent to our collection and use of your Information as described in this policy. If we change this policy, we will post an updated version on the website to keep you aware of what Information is collected, how it is used and under what circumstances we may disclose it.

DATA CONTROLLER

Nissan Motor Co., Ltd. is the data controller for the purposes of the Act, and can be contacted at the address above.


YOUR INFORMATION

You may send us or we may ask you for the following information:
Your full name
Your address and postcode
Your contact information (such as your email address and/or contact numbers)
General information about you (such as your personal or professional interest, your experience of our services and products or other services and products and your contact preferences)
Photographic and/or video materials featuring your name and likeness that you may post to our site
Professional information about you if you apply for a job at Nissan
Certain information about your hardware and software including:
o Your IP address
o Browser type
o Operating system
o Access times
o Referring website address
Nissan will not obtain data enabling you to be personally identified unless you give us this information by filling in and sending us the forms on the site.

HOW YOUR INFORMATION IS USED

Nissan and any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, may use your Information in the following ways:
To ensure that the content on our site is presented in the most effective manner for you and your device
To enable you to use interactive features of our site
To provide products, services and information that you have requested
To develop and improve our products and services
For our internal record keeping
To contact you to answer queries you may have
To contact you for market research or marketing purposes where you have given us permission to do so.
In the event that you apply for a job at Nissan, to assess your suitability for employment by us and to carry out any subsequent interview process.
Nissan or its group members will make no commercial use of the information without prior written authorization from Nissan or where appropriate the Nissan Dealer Network.

In limited circumstances, we may disclose your Information to third parties as follows:
In the event that we sell or buy any business or assets, to the prospective seller or buyer of such business or assets, or if we or substantially all of our assets are acquired by a third party, in which case personal data we hold will be one of the transferred assets; or in order to comply with any legal obligation, or in order to enforce or apply any contract with the data subject or other agreements; or to protect our rights, property, or safety of our employees, customers, or others.
In the event that you apply for a job with Nissan, we may share your Information with agents assisting with the recruitment process
If we are under a duty to disclose or share your Information to comply with any legal obligation or in order to enforce or apply our terms and conditions and other agreements or protect the rights, property or safety of our customers or others. [This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.]

CORRECTING, UPDATING AND REMOVING YOUR INFORMATION

You have a right to access, remove or correct Information we hold about you by contacting Nissan Customer Services at the following address: info@nismosupport.com. Please note that while we will endeavour to make any updates as promptly as possible, communications may be sent using the original details until the changes have been processed.

MARKETING USE

From time to time, and where you have given permission for us to do so, we may wish to contact you with information relating to promotions, offers and other information about products and services, or products and services of our group companies or authorised dealers.
If you decide you do not want to receive those marketing communications, you can unsubscribe using the following methods:
By sending a request to Customer Services info@nismosupport.com.
By writing to Nissan at our address at the top of this policy
On each marketing communication there will be an opportunity for you to unsubscribe

STORING YOUR INFORMATION

We may transfer your Information to a country outside the European Economic Area (“EEA”), provided that the country to which the personal data are transferred ensures an adequate level of protection for your rights and freedoms. If this country does not offer the same level of data protection as the European and local data protection legislation, Nissan will take adequate measures to ensure that the collected personal data is processed in accordance with the applicable legislation relating to data protection.
Personal data we hold may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. That staff maybe engaged in, among other things, the fulfilment of contracts with you, the processing of payment details and the provision of support services. By submitting Information to us, you agree to this transfer, storage and processing.
We take all reasonable steps to retain your personal Information only for as long as reasonably necessary. If you have agreed that we can use your information to tell you about our products and services but later decide you no longer want us to use your information you can tell us. We will make sure that we no longer send you marketing and sales communications. However, we reserve the right to contact you where we are legally obliged to do so or to fulfil our contractual obligations to you in respect of the vehicle or service you have bought from us.

COOKIES

We use cookies on our site for identification, analysis and advertising purposes. By using the site, you consent to the storing and accessing of cookies on your device. To find out more about the cookies we use and how to set your preferences, please see our Cookie Policy below.

This Cookie Policy is intended to inform you how Nissan uses a technology called “cookies” and web server logs, to assist you in making informed decisions when using our site.

WHAT ARE COOKIES?

Cookies are small text files that are placed on your computer or mobile phone browser by websites that you visit. Cookies are widely used in order to make websites work, or to improve the user experience, as well as to provide certain information to the owners of the website. Our cookies may include information about your online preferences and allow us to tailor our websites to your interests, and often include an anonymous unique identifier.

For further details on cookies, please visit allaboutcookies.org where you can find comprehensive information on cookies and similar technologies.

CONSENT TO USE OF COOKIES ON THIS WEBSITE

By continuing to use our site, you are deemed to consent to our use of the cookies described in this policy. If you do not consent to our use of cookies, then please read the next section “Blocking Use of Cookies”.

BLOCKING USE OF COOKIES

You have the opportunity to set your devices to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. The last of these options means that certain personalized services cannot then be provided to you, which may result in you not being able to take full advantage of all of the features of our websites.

If you do not wish to receive cookies generally, or to object to certain cookies, you might need to change your browser settings. However, each browser is different, so please check the “Help” menu of your preferred browser to learn how to change your cookie preferences. Please visit allaboutcookies.org where you can find comprehensive information on cookie management and blocking for a wide variety of browsers.

If you choose to block use of cookies, some aspects of the site may not work properly and you may not be able to access all or part of our site.

HOW DO WE USE COOKIES?

Information supplied by cookies can help us to analyse your use of our websites and help us to provide you with a better online user experience. The information our cookies collect is not used to identify who you are, or to send you advertising by e-mail or post. Further, we do not use cookies to provide targeted and personalised advertising to children.

WHAT TYPE OF COOKIES DO WE USE FOR WHAT PURPOSES?

TECHNICALLY REQUIRED COOKIES

Some of our cookies are strictly necessary to use our websites or certain functionalities within them. If you block these functional cookies, you cannot use our site. This includes the cookies to register whether the user has consented to cookies being used by our website or not.

SESSION COOKIES AND PREFERENCE COOKIES

We might use session cookies to uniquely identify your browsing session on our site, to facilitate the functioning of our websites, such as to enable the user to navigate through the different pages. These cookies expire at the end of the user session (e.g., when the user closes the browser window). We might also use cookies that persist for a longer period in order to remember your preferences and choices on our websites. Generally, those cookies will not have a life span exceeding two years.

ANALYTICS COOKIES

We might use analytics cookies in conjunction with our web server’s log files to enhance the performance of our websites by collecting aggregated information about how many visitors we have, where visitors have come to the site from and how they use the website (e.g. which pages most visitors go to most often). For this purpose we might use the analytics tools of the following providers and related cookies:

Google Analytics